Our Customer Service department is available to take orders and handle inquiries for our Chromatography products during regular business hours. Representatives are available Monday through Friday 8:00 AM and 4:00 PM (Central Time).
Customer Service can be reached by any of the following:
Phone: (847) 967- 6000 ext. 674 or 675
Fax: (847) 967-5876
When faxing orders please take note to include the following information:
Purchase Order Number
Our Catalog Number
Preferred Shipping Service (Account Number if applicable)
Contact Name, Telephone Number, and Fax Number
Regis products are shipped EXW (Incoterms 2000) from Morton Grove, IL, USA, to destinations all over the world. Unless otherwise noted, items are shipped via FedEx Ground Service. Overnight and second day services are available upon request. Shipping insurance or hazardous charges, when applicable, are prepaid and added to the invoice, unless otherwise directed.
Regis does not require a minimum order on our Chromatography products. A 10% discount is given on phone orders when the order quantity is 10 or more. Regis welcomes the opportunity to quote on larger quantities and bulk shipments, please contact us to determine availability.
Quality customer service is of great importance at Regis. We believe in ensuring all of our customers receive the highest level of professionalism. If you have any suggestions for improved service, please forward them to us for consideration.
If you are a current customer and have questions regarding an ongoing project Regis is performing for your organization, please contact your project manager. If your project manager is unavailable, and you require immediate assistance, please contact our Lead Project Manager, Rebecca Centko at firstname.lastname@example.org
We are always willing and happy to discuss new potential projects. If you have inquires about whether we can meet your manufacturing needs, please contact one of our custom manufacturing representatives below.