All information and data presented on this website are believed to be accurate and reliable but are presented without guarantee, warranty or responsibility of any kind on the part of Regis Technologies, Inc., either expressed or implied. Users should use their own judgment to determine the suitability of any of the products, data, or procedures presented.

Products are for research and laboratory use only. Products listed on this website may not be used for drug, food or household purposes, nor resold for such intentions. Regis supplies items intended for use by personnel professionally competent in their use and handling; responsibility for safe use of these products rests entirely with the buyer and/or end-user.

Regis Technologies, Inc. refuses any liability for damages arising to users or property as a result of disregard for national safety standards pertaining to dangerous and toxic substances or the incorrect handling, storage or disposal of its products.

Statement concerning the possible use of a product is made without representation or warranty that any such use is free of patent infringement and is not to be considered a recommendation to infringe on any patent.

PLACING ORDERS

Placing Orders
Placing Orders
  • Online Catalog (Preferred Method): Visit registech.com/products to purchase most products with an easy online checkout process.
  • By Email (Preferred Method): cservice@registech.com
  • By Phone: (847)967-6000 ext. 674 or 675; Regis Customer Service Representatives are available to take orders Monday-Friday, 8:00 a.m. to 4:00 p.m. CST.
  • By Fax: (847) 967–5876; Fax orders can be placed 24 hours a day. Please include the information listed in Ordering Details below.
  • By Mail: Regis Technologies, Inc.,8210 Austin Avenue, Morton Grove, IL 60053-0519 USA

Ordering Details
Whichever ordering method you choose, please supply the following information:
  • Company name
  • Shipping address
  • Billing address
  • Purchase order number
  • Product #
  • Quantity
  • Contact person
  • Phone number
  • Fax number

Payment Details
  • Visa/Mastercard Accepted
  • Bank Wire Transfers Accepted



Minimum Orders
Regis does not require a minimum order.

Order Confirmation
Confirming orders are not required. However, if it is your policy to send confirmations, please clearly indicate CONFIRMING ORDER. Regis will not accept responsibility for duplication of a shipment if
CONFIRMING ORDER is not indicated.

TERMS & PRICES

Terms and Prices
Prices
Subject to change without prior notification. Advisement of current pricing will be made for orders placed by telephone. Unless order acknowledgment is specifically requested, orders placed via fax or mail will be shipped at current prices. If there has been a price increase of 10% or greater, Regis will advise the purchaser prior to order processing.

Terms
Net 30 days for customers with approved invoice terms. Purchases made via the website or by new customers are payable upon receipt by credit card.

Shipping
Prepaid and added to the invoice.

Quantity Discounts
Regis welcomes the opportunity to quote on larger quantities or bulk shipments of products listed in this catalog. Please contact Customer Service or your Sales Representative for more details.

SHIPPING

Shipping Terms
Carriers
FedEx Ground: All items are shipped via FedEx ground service unless otherwise requested. Overnight or second day air service is available upon request. In order to comply with federal and international regulations, Regis reserves the right to change requested transportation in accordance with carrier guidelines.

Hazardous Goods
Regulations require that hazardous goods be shipped in certified containers, bags and/or cartons. Any special packaging and/or freight charges for these items will be prepaid and added to the invoice.

Items are shipped from:
Morton Grove, Illinois, USA
Insurance charges are prepaid and added to the invoice.

International
Freight charges are prepaid and added to the invoice unless otherwise requested.

RETURNS

Return Terms
Please inspect shipping carton and contents carefully upon arrival. Until the product has been evaluated, retain all product packaging. If products are missing or defective, contact the Regis Customer Service Department for assistance. Items that need to be returned, whether due to defect or misorder, require a Returned Materials
Authorization (RMA) number that can be obtained from Regis Customer Service. Returns will not be accepted without an RMA.

Returns made as a result of customer error are subject to a 15% or $15.00 restocking fee, whichever is greater. Except for cases of manufacturer defect, custom manufactured HPLC columns cannot be returned.

Every effort is taken to minimize product damage while in transit. However, if loss or damage should occur:
  1. Save shipping cartons in their entirety.
  2. Contact the carrier immediately to file a damage claim.
  3. For additional assistance in filing claims, contact a Regis Customer Service Representative.

HAVE A CHEMISTRY NEED? REQUEST A QUOTE.